IT ERP

Core Responsibilities

•⁠ ⁠handle and resolve troubleshooting request from ERP users.

•⁠ ⁠Provide basic training and orientation to new user or those experiencing difficulties.

•⁠ ⁠Create and maintain user documentation and system guides.

•⁠ ⁠Monitor ERP system performance and report any detected issues promptly

•⁠ ⁠Perform data input, updates and validation within the system as required by operational needs.

•⁠ ⁠Assist in data backup and restoration processes (if necessary)

•⁠ ⁠Analyze errors or bugs reported by users and relay them to the relevant parties (developers/vendors)

•⁠ ⁠Prepare reports detailings incidents, system issues, and their corresponding solutions.

•⁠ ⁠Analyze errors or bugs reported by users and relay them to the relevant parties (developers/vendors)

•⁠ ⁠Prepare reports detailings incidents, system issues, and their corresponding solutions.

•⁠ ⁠Ensure the consistency and integrity of master data across all ERP modules.

•⁠ ⁠Perform updates, export, and import of master data as needed.

•⁠ ⁠Compile regular reports on system issues, system usage, and improvement suggestion.

•⁠ ⁠Extract and submit analytical data reports to stakeholders who require them.

•⁠ ⁠Create and update both technical and procedural documentation for the ERP system.

Qualification

•⁠ ⁠Education minimum Bachelor Degree (S1) in Information Technology/Information System/Accounting/or Equivalent.

•⁠ ⁠Experience minimum 2 years in ERP Support or simillar role.

•⁠ ⁠ERP knowledge strong understanding of ERP System Concept and Business process (Finance/Purchasing/Inventory/Logistic).

•⁠ ⁠Required system experience must have experience working with the Odoo ERP System.

•⁠ ⁠Prefered experience in manufacturing environment is a plus.

•⁠ ⁠SQL provience working knowledge of SQL for database querying, reporting, and data validation.